Tutorial + Download

Tip Prompts byVenue Type

Bar =/= Counter =/= Pickup. Configure with intention. See setups for bars & nightclubs and full-service restaurants.

Customer Display

Bar

20% / 25% / 30%

Counter / QSR

15% / 18% / 20%

Delivery / Pickup

15% / 20% / 25%

One Size Does NOT Fit All

Each venue type needs a different tip screen. Here's how to set them up. Check our pricing page for hardware costs per device.

Bar

High-volume, fast interactions. Guests expect to tip and want to move on.

Tip Screen Preview

20%
30%
Custom
No Tip
  • Pre-select the middle option (25%) for speed.
  • Shift4 Dine allows a default tip percentage with a 'Continue' button.
  • 'Allow No Tip' toggle: keep ON to avoid friction at high-volume bars.
  • Fewer taps = more throughput. Speed matters here.

Counter / QSR

Quick transactions. Tipping is appreciated but shouldn't feel pressured.

Tip Screen Preview

15%
18%
20%
Custom
No Tip
  • No pre-selected default. Let customers choose actively.
  • 'Custom Tip' button always available for regulars who tip more.
  • Keep 'Allow No Tip' ON. Counter tipping should feel optional, not forced.
  • Lower, friendlier percentages reduce guilt and speed up the line.

Delivery / Pickup

Mixed expectations. Delivery = tip expected. Pickup = optional.

Tip Screen Preview

15%
20%
25%
Custom
No Tip
  • No pre-selected default for pickup orders.
  • Some operators disable tip prompt entirely for pickup (set all fields to 0).
  • For delivery drivers: enable tip prompt with driver-friendly copy.
  • Mid-range percentages feel fair for the service level.
%

Percentage-only tip hints

Shift4 Dine tip prompts currently support percentage-based options only. Flat dollar amounts (e.g., $1, $2, $3) are not available. Set up to 3 percentage options per device. Set a field to 0 to hide that option, or set all three to 0 to disable the tip prompt entirely.

Watch the Setup Walkthrough

See how to configure tip prompts for each venue type, step by step.

tip-prompts-setup.mp4 · 6:48

How to Configure in Shift4 Dine

Four settings. All in the Manager app. Takes about 5 minutes per device.

Enable Tips Per Device

Manager > Settings > Hardware > Payment Devices

Toggle 'Prompt For Tips' on each device. Bar terminals ON, kitchen devices OFF.

Set Tip Percentages

Manager > Hardware > Printers/KDS > Receipt Printer

Enter up to 3 percentages in the Tip Hints fields. Set to 0 to hide that option. All zeros disables the prompt.

No Tip Button

Hardware > Customer Display Settings

Configure 'Allow No Tip' per device. ON for counter and bar, consider OFF for full-service dining.

Max Tip Limit

Hardware > Payment Device Settings

Set a maximum tip percentage to prevent unauthorized adjustments. Exceeding the limit requires a manager PIN override.

Tip Sharing Integration

Shift4 Dine Tip Sharing Suggestions let you pre-configure rules based on percentage of total tips, net sales, or gross tips.

  • Pre-configure tip sharing rules by role or station.
  • Staff adjust amounts via dashboard or during clock-out.
  • Tip sharing prompts appear as part of the employee clock-out process.

Stop guessing at tip percentages.

Download the Tip Screen Pack with 3 pre-built setups, recommended copy, and percentages for bar, counter, and pickup.

Customer Display