Printers & Cash Drawers
The Right Ticket, at the Right Station, Every Time
Receipt printers, kitchen printers, label printers, cash drawers, barcode scanners, and digital scales — all with smart routing and lifetime warranty.
7 Accessory Categories
Smart Print Routing
Kitchen-Rated Durability
Lifetime Warranty
The Full Accessory Lineup
Seven hardware categories covering every print, cash, scanning, and weighing need in your operation.
1
Thermal Receipt Printer
SNBC BTP-S80
Front-of-house customer and merchant receipts
- Print Speed
- 250 mm/sec
- Resolution
- 203 × 180 DPI
- Paper Width
- 80 mm (3-1/8") or 58 mm (2-1/4")
- Interfaces
- USB + Serial + Ethernet; optional WiFi, Bluetooth
- Auto-Cutter
- Full or partial cut, rated for 2,000,000 cuts
- Cash Drawer Ports
- Up to 2 drawers
- Printhead Life
- 150 km
- Enclosure
- Water-resistant
- Dimensions
- 5"W × 5.25"H × 5"D (40% smaller than standard)
- Barcode Support
- 1D and 2D (including QR codes)
- Custom header (2 lines) and footer (2 lines)
- Barcode printing on receipts
- Auto-print 1 or 2 copies
- Digital receipt option (email/text)
2
Thermal Kitchen Printer
SNBC BTP-S80 / BTP-R880NPV
Back-of-house kitchen order tickets
- Speed
- 250 mm/sec (S80) or 310 mm/sec (R880NPV)
- Enclosure
- Water-resistant, designed for grease, steam, heat
- Connection
- Ethernet recommended for kitchen placement
- "Assigned as "Printing Tickets" during setup
- Serves as KDS backup: if KDS goes down, kitchen printer takes over
- Same SNBC platform as receipt printer
3
Dot Matrix Kitchen Printer
Star SP700 / Epson TM-U220
Kitchen orders in high-heat environments
- Printing
- Two-color (black + red) to highlight exceptions
- Media
- Ink ribbon, tickets do NOT fade in heat
- Orientation
- Right-side-up printing for kitchen orders
- Ideal where heat/steam degrades thermal paper
- Red text highlights modifications and exceptions
- Industry-standard impact printer platform
4
Label Printer
Epson TM-L100
Individual item labels for takeout, drinks, meal prep
- Paper Sizes
- 40 mm, 58 mm, 80 mm media
- Print Speed
- 170 mm/sec
- Interfaces
- USB + Ethernet + Serial; optional WiFi, Bluetooth
- Special
- Liner-free media support; saves up to 47% on media
- Setup: Add New Printer > "Generic Epson Compatible" > "Printing Tickets"
- Enable "Print quantities individually" in Advanced tab
5
Cash Drawer
Lockable Metal, Ball-Bearing Roller
Secure cash storage and management
- Bill Slots
- 5
- Coin Slots
- 5
- Build
- Steel construction, lockable, ball-bearing roller wheels
- Connection
- RJ-12 through receipt printer (daisy-chain)
- Trigger
- Auto-opens on cash payment
- Security
- Key lock for manual override
- Cash In, Cash Out, Safe Drop, No Sale, Close Cash Drawer
- All functions require appropriate user permissions
- Option to require reason for any cash in/out
- Default Starting Cash configurable at Manager > Settings > Business
6
Barcode Scanner
USB Plug-and-Play
Fast ring-ups for packaged goods, inventory, and gift cards
- Connection
- USB — plug-and-play, no drivers needed
- Scan Types
- 1D and 2D barcodes (including QR)
- Use Cases
- Packaged goods, bottled items, gift cards, inventory lookup
- Ideal for bars selling packaged snacks and bottled items
- Works with Shift4 Dine inventory and gift card modules
- Quick ring-ups reduce counter wait time
7
Digital Scale
USB Weight-Based Pricing
By-weight pricing for delis, buffets, bakeries, and specialty food
- Connection
- USB — integrates directly with Shift4 Dine POS
- Pricing Mode
- Weight-based pricing (per lb/kg)
- Use Cases
- Delis, buffets, bakeries, salad bars, markets
- Toggle-enabled in Shift4 Dine POS settings
- Supports per-item weight pricing workflows
- Ideal for specialty food and prep-based operations
What Goes Where
A quick guide to where each accessory lives in a typical restaurant layout.
Front Counter
- Thermal receipt printer
- Cash drawer
- Barcode scanner
- Customer-facing display
Kitchen / Back-of-House
- Thermal or dot-matrix kitchen printer
- KDS screen (replaces printer)
- Label printer (prep station)
Takeout / Expo Station
- Label printer (bag tags)
- Expedite printer
- Receipt printer (order confirmation)
Bar / Service Well
- Receipt printer
- Cash drawer
- Barcode scanner (bottled items)
- Digital scale (mixology / portioning)
Smart Print Routing
Printer Groups control which printers receive which orders. Configured at Manager > Settings > Hardware > Printer Groups.
1
Order CreatedPOS, Mobile, Kiosk, or Online2
Printer Group MatchBy order type, job type, or station group3
Route to Printer(s)One or more printers per group4
Ticket PrintsRight station, right formatRoute by Order Type
Dine-in orders to Kitchen Printer #1; Togo orders to Kitchen #1 AND Togo Printer.
Route by Job Type
Tickets, receipts, and labels each go to designated printers automatically.
Catch-All Group
Always create a catch-all group including all printers to ensure no orders get lost.
Multi-Location Templates
Printer Templates standardize formatting and routing across all locations.
Printer Roles in Shift4 Dine POS
| Role | What It Prints | Notes |
|---|---|---|
| Receipt Printer | Customer/merchant receipts | Front-of-house, connects cash drawer |
| Ticket Printer | Kitchen order tickets | Back-of-house, by station |
| Expedite Printer | Expo/runner information | Assists expediter position |
| Fulfillment Printer | Completion slips from KDS | Network-only (USB won't work) |
| Label Printer | Individual item labels | Takeout, drinks, prep |
Failover & Backup
- Designate a failover printer in settings. If primary goes offline, backup auto-takes over.
- Kitchen printers serve as KDS fallback if display goes down.
- Currently available for Shift4 Dine Air and Pilot users (expanding).
Setup Walkthrough
- 1Manager > Settings > Hardware > Printers/KDS > Add New Printer
- 2Enter printer name (e.g., "Receipt1", "Kitchen-Bar", "Labels")
- 3Select connection: USB or IP (network)
- 4If network: enter IP address (e.g., 192.168.213.100)
- 5Select Device Model (or "Generic Epson Compatible")
- 6Select Device Usage role
- 7Enable/disable cutter
- 8Test Print → Save
Pricing
$0
upfront (receipt printer + drawer with workstation)
Lifetime warrantyAdditional printers via partner programInstallation included
Frequently Asked Questions
No. Printers cannot be deleted once added to Shift4 Dine POS. You can only deactivate them using the Active toggle.
No. The cash drawer connects to the receipt printer via RJ-12 cable (daisy-chain), not directly to the POS terminal.
Designate a failover printer in settings. If the primary goes offline, the backup takes over automatically. Kitchen printers also serve as KDS fallback if the display goes down.
No. Fulfillment printers must be network-connected. USB-only connections won't work for this role.
Tip hint percentages are configured on the receipt printer settings (Manager > Hardware > Printers/KDS > [receipt printer]).
Only if you sell packaged goods, bottled items, or use gift cards. It speeds up ring-ups and ties into Shift4 Dine inventory.
If you price items by weight — common for delis, buffets, bakeries, and specialty food markets. The scale integrates directly with Shift4 Dine POS pricing.
No. The cash drawer connects to the receipt printer via an RJ-12 cable (daisy-chain). It draws power and receives open signals through the printer.
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