Tutorial de Treinamento

Treinamento Rapido,Operacoes Estaveis

10 acoes repetitivas para que a equipe funcione bem desde o primeiro dia. Cobre a SkyTab Workstation e todos os fluxos principais.

Plano de Migracao POS
3 min por exercicio
10 exercicios no total
Novo funcionario pronto ao final do turno

Os 10 Exercicios

3 minutos cada. O treinador le, o novo funcionario acompanha no POS. Repetir ate a memoria muscular. Use as ferramentas de gestao de trabalho para rastrear horas e conformidade.

013 min

Clock In / Clock Out

Use POS time clock. SkyTab Workforce tracks hours and enforces break compliance automatically.

Dica do treinador: Show where the clock-in button lives. Demonstrate break prompt. Explain that hours sync to payroll.

023 min

Open a Tab / Start a Check

Table assignment, guest count, seat numbers. The foundation of every order.

Dica do treinador: Tap table on floor plan -> enter guest count -> assign seats. Show bar tab flow vs table flow.

033 min

Ring Items by Category

Navigate menu categories quickly. Know where the top 20 items live.

Dica do treinador: Walk through departments and revenue classes. Quiz: 'Find the Caesar Salad in under 5 seconds.'

043 min

Apply Modifiers Correctly

Tap item -> select modifier set -> choose modifier. Pre-Modifiers for NO/EXTRA/SUB when available.

Dica do treinador: Show required vs optional modifiers. Demonstrate Pre-Modifier prefix on kitchen ticket.

053 min

Split a Check

By seat, by item, or even split. Cover the 3 most common scenarios.

Dica do treinador: Practice: 4-top splits by seat. Then split one item 50/50. Then even-split entire check.

063 min

Process a Payment

Card dip, tap, Apple Pay/Google Pay. Show the tip prompt screen flow.

Dica do treinador: Run a test transaction. Show EMV dip, NFC tap, and manual entry. Walk through tip screen.

073 min

Void / Comp an Item

When something goes wrong. Manager PIN required for voids above threshold.

Dica do treinador: Void an item (show PIN prompt). Comp an item with reason code. Explain reporting impact.

083 min

Print / Reprint a Receipt

At the terminal AND at a remote printer. Know where the receipt printer is.

Dica do treinador: Print from check screen. Reprint from closed checks. Show which printer is assigned where.

093 min

Handle a Takeout Order

Ring it, send to kitchen, mark for pickup. Show how online orders appear on screen.

Dica do treinador: Create takeout order. Send to KDS. When online order pops in, show the notification and flow.

103 min

End of Shift: Close Out

Tip adjustment, declare cash tips, clock out. SkyTab prompts tip sharing during clock-out.

Dica do treinador: Adjust tips on closed checks. Declare cash. Clock out -> tip sharing prompt -> done.

Baixe o Kit de Treinamento

Inclui: Script de treinamento (treinador le, novo funcionario acompanha), checklist de gerente (verificar cada exercicio, assinar), e conjunto de cartoes de exercicios imprimiveis.

Assista a Sessao Completa de 30 Min

Veja um treinador passar pelos 10 exercicios com um novo funcionario em um sistema SkyTab ao vivo.

staff-training-30-min.mp4 · 31:15

Funcoes do SkyTab Que Apoiam o Treinamento

Workforce Mobile App

Employees view schedules, accept/swap shifts, and get push notifications.

POS Time Clock

Clock in/out with tip sharing prompt at end of shift. Hours sync to payroll.

Manager Overrides

PIN or card swipe required for voids, comps, and discounts above threshold.

Menu Organization

Items organized by department and revenue class for fast navigation.

Course Firing

Appetizer, Entree, Dessert, Salad courses fire items to kitchen in sequence.

Labor Compliance

Automatic scheduling, break enforcement, and compliance tracking by location.

O novo funcionario comeca sexta. Estara pronto.

Baixe o script de treinamento e checklist de gerente. 30 minutos, 10 exercicios, um garcom confiante. Precisa de ajuda apos? Visite nossa pagina de suporte.

Plano de Migracao POS